Overview
Kube is a digital solution designed to support carers of individuals with Special Educational Needs (SEN) by providing a centralised platform to track progress, communicate with professionals, and streamline rehabilitation at home.
Developed as part of a hybrid toolkit combining physical play-based training that develop motor skills and logical reasoning with digital tracking, the project addresses the fragmented communication between carers, sheltered workshop staff, and occupational therapists or related healthcare professional (HCP). This case improve collaboration, and extend care beyond institutional walls.
Timeline
Mar 2022 | 6 months
Project Type
Work Project with
Dr. Paul Lo
Leo Wong
Irene Lam
Skills Shown
Service Design | User Research | Usability Testing | UXUI | Product
Design for New Life Psychiatric Rehabilitation Association
This project is done for Public Design Lab.
Our client aims to promoting ‘body and mind wellness’ and providing counselling and sheltered workshop training for targeting Mentally Handicapped and Autism Spectrum Disorder (ASD).
My Responsibility
I worked with social worker, occupational therapist and team lead
Focusing on the digital product
Assist in Service Model
Unified Platform for Training & Tracking SEN Development
Part of a toolkit to support at-home training beyond sheltered workshops
Overview
Kube is a digital solution designed to support carers of individuals with Special Educational Needs (SEN) by providing a centralised platform to track progress, communicate with professionals, and streamline rehabilitation at home.
Developed as part of a hybrid toolkit combining physical play-based training that develop motor skills and logical reasoning with digital tracking, the project addresses the fragmented communication between carers, sheltered workshop staff, and occupational therapists or related healthcare professional (HCP). This case improve collaboration, and extend care beyond institutional walls.
Timeline
Mar 2022 | 6 months
Project Type
Work Project with
Dr. Paul Lo
Leo Wong
Irene Lam
Project Type
Work Project with
Dr. Paul Lo
Leo Wong
Irene Lam
Skills Shown
Service Design
User Research
Usability Testing
UXUI
Product
Design for New Life Psychiatric Rehabilitation Association
This project is done for Public Design Lab.
Our client aims to promoting ‘body and mind wellness’ and providing counselling and sheltered workshop training for targeting Mentally Handicapped and Autism Spectrum Disorder (ASD).
My Responsibility
I worked with social worker occupational therapist and team lead
Focusing on the digital product
Assist in Service Model
My Responsibility
I worked with social worker, occupational therapist and team lead
Focusing on the digital product
Assist in Service Model
Start with Problem
SEN Carers struggle to give consistent support for rising cases
SEN. Carers struggle to give consistent support
for rising cases
How I Frame the Process to Solution
How I Frame the Process to Solution
Decipher the *needs
Decipher the *needs
A Glance on Solution
A Glance on Solution
Shared Platform
How I Frame the Process to Solution
Decipher by *Function
A Glance on Solution
Shared Platform
A Glance on Solution
A Glance on Solution
Shared Platform
Sense of security while rediscovering the joy of travel
Embraces travel with understanding
Invites users to explore rural and nature at their pace
Sense of security while rediscovering the joy of travel
Embraces travel with understanding
Invites users to explore rural and nature at their pace
Key Value
Key Value
Key Value
How the Design Process Developed
Main Improvement: Enhance Clarity by Distinguishing HCP's Dialogue
Main Improvement: Maintain Consistency by Standardising Data Access
How does Kube work?
How does Kube work?
How does Kube work?
One Record, Shared Care
Motor skill training exercise record keep caregivers informed and aligned
Motor skill training exercise record keep caregivers informed and aligned
Rehabilitation Toolkit at Home
Personalised Practice with Digital Guidance
Rehabilitation Toolkit at Home
Personalised Practice with Digital Guidance
Easily access case details, including next appointments, assigned carer or HCP contact, and a daily performance summary from the sheltered workshop.
Dashboard
Essential Case Info, All in One Place
Precisely generate plans tailors to your interest, budget and personality
Easily access case details, including next appointments, assigned carer or HCP contact, and a daily performance summary from the sheltered workshop.
Appointment
Efficient management for handling multiple cases
Rehabilitation Toolkit at Home
Personalised Practice with Digital Guidance
Edit your schedule, one block at a time.
Add appointments instantly—no switching screens
Diverse Message Channel
Dedicated channel to streamline collaboration among healthcare professionals
Dedicated channel to streamline collaboration
among healthcare professionals
Get other HCP opinion from side bar chatroom
Get other HCP opinion from side bar chatroom
Keep urgent updates and carer chats distinct to avoid mix-ups
Keep urgent updates and carer chats distinct to avoid mix-ups
How it Solve the Problem
How it Solve the Problem
How it Solve the Problem
*Significance of the features
*Significance of the features
*Significance of the features
Impact - Design to make a difference
Impact - Design to make a difference
Impact - Design to make a difference
*Significance of the features
*Significance of the features
*Significance of the features
One of the most valuable lessons came during iteration: translating ideal design solutions into real-world implementation often requires compromise.
Through stakeholder feedback and technical reviews, I learned to balance usability with feasibility — simplifying interactions, rethinking overly complex flows, and adapting features to align with the team’s development resources. Not everything could be built as imagined, but each constraint pushed me to focus on what truly mattered to users.
Reflection
Reflection
Reflection
One of the most valuable lessons came during iteration: translating ideal design solutions into real-world implementation often requires compromise.
Through stakeholder feedback and technical reviews, I learned to balance usability with feasibility — simplifying interactions, rethinking overly complex flows, and adapting features to align with the team’s development resources. Not everything could be built as imagined, but each constraint pushed me to focus on what truly mattered to users.